Privacy policy – Rose & Remy

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Effective Date: October 23, 2018

 This Privacy Policy applies to Bright Future Footwear Inc and its affiliated brands ("Rose & Remy") through our website, products ("Services").Please read the following to learn more about our privacy policy.

Your privacy is important to us. Please read this Privacy Policy to understand what information Rose & Remy collects from you and how Rose & Remy uses that information.

 By using the Services, you agree to the collection, use and transfer of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.

 Please note that all related services and systems may be located on servers in the United States. If you are located outside the United States, the information we collect (including cookies) will be processed and stored in the United States, which may not provide the same level of privacy protections as the country in which you reside or become a citizen. By using the Services and providing information to us, you consent to the transfer of information to and processing in the United States.

 User Provided Information

 Your Account Information: You provide your email, or log into a third-party account (such as Facebook) to create an online or app account ("Account") or to subscribe to our newsletter. If you refuse to provide such information, you may not be able to use the service normally. When creating an account, you may be asked to enter certain information such as: your name, avatar, age, gender, address, phone number and email address.

Payment Information; Third Party Payment Processors: We use a third party payment processor (currently Paypal) to assist in the secure processing of your personally identifiable payment information. When you place an order through the Service, the credit card information you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information, nor do we control and are not responsible for Paypal or its collection or use of your information. You can learn more about how Paypal stores and uses your credit card information by visiting Paypal's Privacy Policy.

Customer Support: When you contact us, you can provide us with information about your use of the Services, including product information and contact details about Rose & Remy you own, so that we can provide customer support. For example, you can send customer support an email with information about our Rose & Remy shoes and other issues.

This Privacy Policy, together with the Terms of Use posted on our website, sets out the general rules and policies governing your use of our website. Depending on your activity while visiting our website, you may be required to agree to additional terms and conditions.

 

We generally post this Privacy Policy on our website and you should review it frequently as it may change from time to time without notice. Any changes will be effective immediately upon posting of the revised Privacy Policy.

 

When you visit our website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy or any subsequent changes we may make, please stop visiting our website immediately.

 

If, at any time, we decide to use your personally identifiable information in a way that is materially different from that stated at the time of collection, we will notify you of this change by email to the last email address you provided to us. You can choose (via an "opt-out" opportunity) whether we use their information in this different way. If you opt out of the new policy, we will use the information in accordance with the privacy policy that collected your information.

 

Information we collect

 Our website generally collects two types of information about you: (a) information that you provide to personally identify you; (b) information that does not personally identify you, which we automatically use when you visit our website Collect this information or the information you provide to us. Personally Identifiable Information: Our definition of Personally Identifiable Information includes any information that may be used to specifically identify or contact you, such as your name, email address, telephone number, etc. As a general policy, we do not automatically collect personally identifiable information from you when you visit our website. In certain circumstances, we may require, allow or otherwise provide you with the opportunity to submit personally identifiable information related to the features, programs, promotions or certain other aspects of our website. For example, you may: (a) provide your name, mailing address, email address, telephone number and other information when registering for promotions on our website, requesting information from us, etc.; (b) responding to surveys, opinion polls, etc. or similar requests to provide certain demographic information about you (such as age, gender, purchasing preferences, frequency of use, etc.); (c) to post general comments and/or testimonials on our website. Certain information may not be personally identifiable (for example, your age) alone, but may become so when combined with other information (for example, your age and name). It is your choice whether or not you provide this information; however, in many cases, such information is required to participate in certain activities, to achieve benefits that we may provide, or to access certain content on our website. Non-Personal Information: Our definition of non-personal information is any information that does not personally identify you. Non-personal information may include certain personally identifiable information that has been de-identified; that is, information that has been anonymized. We obtain non-personal information about you from the information you provide to us, either alone or in conjunction with your personally identifiable information. We also automatically collect certain non-personal information about you when you visit our website. This information may include, among other things, the IP address, the type of browser you are using (e.g. Internet Explorer, Firefox, Safari, etc.), the third-party websites you visit from, the operating system you are using (e.g. Vista, Windows XP, Mac OS, etc.), the domain name of your internet service provider (eg, America Online, NetZero, etc.), the search terms you use on our website, the specific pages you visit, and the duration of your visit.

 

Equipment and Other Automatically Collected Information

 

Device attributes and operations: We collect certain information from your smartphone, tablet or personal computer (“Device”), such as: device number, model, hardware and software versions, signal strength, Internet Protocol (IP)

 

 

 

 Can you withdraw your consent to our collection and/or use of information?

 

You may withdraw your consent to the collection, use and/or disclosure of your personally identifiable information held or controlled by us by submitting a request to service@roseremy.com or by following the instructions below for deleting your account. Depending on the extent to which you withdraw your consent, the functionality of your account, products and services may be affected, including the inability to access or use your account, products and/or services.

 

What do we use your information for?

 

Any information we collect from you may be used in one of the following ways:

 

Processing Transactions: We use your information to process payments you make through the Services.

Periodic emails: The email address you provide for order processing or your account may be used to send you information and updates related to your order, in addition to occasionally receive company news, updates, related product or service information , including sending you updates to our terms and policies and other important information from time to time. We may also send you marketing and promotional communications that we believe may be relevant to your interests.

Our Services: We operate and provide services, including providing customer support as well as improvement, repair and customization services. We use your information to understand how people use and to evaluate and improve the Services. In addition, we use your information to research, develop and test new services, products and features, and to perform troubleshooting activities. We also use your information to respond to you when you contact us.

Security and Privacy: We use your information to verify account details and activity. We also use your information to improve the security and privacy of our services, such as to investigate suspicious activity or violations of our terms.

Advertising and commercial information: We may show you and others our products and advertisements based on information we collect from you, such as: your product imagery and reviews

 

 

How do we protect your information?

 

We implement various security measures to maintain the security of your information when you place an order or enter, submit or access your information. We provide the use of secure servers. All personally identifiable payment information provided is transmitted via Secure Sockets Layer (SSL) technology. After the transaction is completed, your credit card information will not be stored on our servers.

 

How do you manage information about you, including your account?

 

We provide you with the ability to view, manage or delete your information.

 

 

Change your email, nickname, etc.: You can view and change your account profile information by logging into your account and visiting your account settings page.

Unsubscribe: If you would like to manage your communication settings at any time, such as unsubscribe from receiving emails, we will provide detailed unsubscribe instructions at the bottom of each email. You can also unsubscribe by logging into your account and visiting your account settings page.

Delete your account: If you want to delete your account, you can do so on your account settings page. Deleting your account will delete the personally identifiable information associated with your account.

 

How long will the data be stored?

 

We store your information until we no longer need it to provide our services, as described in this Privacy Policy, or until you delete your account as described above, whichever comes first.

 

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our Website. We have adopted this Privacy Policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms of Use posted on our Website, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

We generally keep this Privacy Policy posted on our Website and you should review it frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy.

WHEN YOU ACCESS OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE.

If, at any point, we decide to use your personally identifiable information in a manner materially different than what was stated at the time it was collected, we will notify you of this change by e-mail to the last email address provided to us. You will have a choice (by means of an “opt out” opportunity) as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which your information was collected if you opt out of the new policy.



HOW WE USE & SHARE THE INFORMATION COLLECTED

Personally Identifiable Information: The personally identifiable information you submit to us is generally used to carry out your requests, respond to your inquiries, better serve you, or in other ways naturally associated with the circumstances in which you provided the information. We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information for our products, subsidiaries or other affiliated companies, or to communicate with you about content or other information you have posted or shared with us via our Website. You may opt-out from receiving future promotional information from us or those that we share information with, or direct that we not share your information with others, as set forth below.

In certain instances we may also share your personally identifiable information with our third party vendors performing functions on our behalf – e.g., vendors that administer our promotions, provide us marketing or promotional assistance, analyze our data, assist us with customer service, etc. Our vendors agree to use this information, and we share information with them, only to carry out our requests. In addition, we may share your personally identifiable information with participating sponsors to a program or promotion (e.g., a sweepstakes or contest) you enter via our Website.

Except as provided in this Privacy Policy, our Terms of and Conditions, or when you submit the information, your personally identifiable information will not be shared or sold to any third parties without your prior approval. Non-Personal Information: We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with others to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.

OTHER USES & INFORMATION

IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from our Website, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report nonpersonal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and may also be shared as provided above. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our Website rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public. Cookies, etc.: “Cookies” are small text files from a website that are stored on your hard drive. These text files make using our Website more convenient by, among other things, saving your passwords and preferences for you. Cookies themselves do not typically contain any personally identifiable information. We may analyze the information derived from these cookies and other technological tools we employ (such as clear gifs/web beacons) and match this information with data provided by you or another party. For example, we may use Cookies to determine the effectiveness of our online advertising. We may provide our analysis and certain non-personal information to third parties (who may in turn use this information to provide advertisements tailored to your interests), but this will not involve disclosing any of your personally identifiable information. If you are concerned about the storage and use of Cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a Cookie manually from your hard drive through your internet browser or other programs. Please note, however, that some parts of our Website will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of Cookies. Email Communications: If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or as provided below; provided, however, we reserve the right to send you transactional emails such as customer service communications. Transfer of Assets: As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personal information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Other: Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable or non-personal information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.

CHILDREN
The features, programs, promotions and other aspects of our Website requiring the submission of personally identifiable information are not intended for children. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at service@roseremy.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.

KEEPING YOUR INFORMATION SECURE
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
OTHER SITES/LINKS
Our Website may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all third party websites before submitting any personally identifiable information.
CONTACT & OPT-OUT INFORMATION
You may contact us as at service@roseremy.com if: (a) you have questions or comments about our Privacy Policy; (b) wish to make corrections to any personally identifiable information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to withdraw your consent to sharing your personally identifiable information with others.
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website.
SOLE STATEMENT
This Privacy Policy as posted on this Website is the sole statement of our Privacy Policy with respect to this Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website

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