US delivery

Standard Shipping （3-7 business days): Free

International Shipping  For Dongwu Warehouse（China ）

Standard Shipping ( 5-10 business days): Free

VIP Shipping (3-5days): $9.99
Delivery address

US- JAGO:

JAGO INTERNATIONAL TRADE LTD 20-2 REMINGTON DRIVE FREEHOLD, NJ 07728, FREEHOLD NJ 07728, USA

China-Dongwu：

ChinaDongwu Stock：Yinzhou area，Dongwu village ，Tongxin RD No.1 ，Xingda companies NingBo, 315042

To receive an express order, it must be placed prior to 12:00 PM CST Monday through Thursday. We will ship the goods on the next working day. (Excluding natural disasters such as epidemics, earthquakes, tsunamis, etc.) If orders received on Friday, as well as orders placed over the weekend, will not be processed until Monday. Please note that this assumes all supplied information is correct, and that the product is available in inventory.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@roseremy.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at：service@roseremy.com

Q: Are your shoes made of leather?
A: Now, we use the new bionic leather technology, which not only allows the shoes to have the texture of animal leather, but also has good comfort. In addition, we use better decomposable materials to make shoes in order to protect the environment.
Of course, we also have leather shoes. We use animal leather from famous farms all over the country. But only for farmed animals. We do not support the use of wild animals except farmed pigs, cows, and sheeps

Q: Why are some of my shoes in an order shipped separately?
A: We have multiple warehouses in different cities in various countries, and each warehouse stores different products. Therefore, orders for multiple pairs of shoes will be shipped separately.